Frequently Asked Questions > Spending with the goHenry card > Why has my child been charged £1.58 by iTunes?

Why has my child been charged £1.58 by iTunes?

Frequently Asked Questions > Spending with the goHenry card > Why has my child been charged £1.58 by iTunes?

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Why has my child been charged £1.58 by iTunes?

iTunes often tests that a card is valid by making a small transaction first. This is sometimes done when an online order is placed or when setting up a new account. These transactions temporarily block these funds and your son or daughter will get the money back within 10 days. They'll need to make sure this money is also available when they place an order with iTunes otherwise the transaction might not go through.

Related FAQs

How do I see my child's goHenry statement?

In order to see all the transactions your child has made on their card, as well as pocket money and task payments to them you need to go to their statement. Login to your goHenry account through the online account or mobile app, then click on your child's name. Click 'Statement' and you'll see all Continue Reading...

There is a transaction I don’t recognise on my child’s goHenry statement

A number of online retailers (such as iTunes or Zaavi) often test that a card is valid by making a small transaction first (usually around £1). This is sometimes done when an online order is placed or when setting up a new account (such as iTunes, who usually make a test transaction of £1.58). These Continue Reading...