Frequently Asked Questions > goHenry Card and PIN > My child's goHenry card has been stolen. How do I replace it?

My child's goHenry card has been stolen. How do I replace it?

Frequently Asked Questions > goHenry Card and PIN > My child's goHenry card has been stolen. How do I replace it?

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My child's goHenry card has been stolen. How do I replace it?

If your son or daughters card has been stolen, please make sure you have definitely blocked the card through the app or the website, in order to prevent it from being used. Once this is done, please contact our Member Services Team on 0330 100 7676 and we will be happy to arrange a replacement for you and provide further support.

Related FAQs

What do I do if my child has lost their goHenry card?

If the goHenry card is definitely lost, please call our Member Services Team on 0330 100 7676 and they will be happy to arrange a replacement card. The replacement fee for a lost card is £3.99. If you think the card may only be mislaid, if using the goHenry mobile app, log in and click Continue Reading...

My child has lost their goHenry card. How do I replace it?

If your son or daughter has misplaced their card and you'd like to order a replacement, please contact our Member Services team on 0330 100 7676 and we will arrange this for you. Once the replacement has been ordered, a replacement fee of £3.99 will be taken from the parent account. Please note that if Continue Reading...