Frequently Asked Questions > Getting Started with gohenry > Why the fee for a goHenry account?

Why the fee for a goHenry account?

Frequently Asked Questions > Getting Started with gohenry > Why the fee for a goHenry account?

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Why the fee for a goHenry account?

goHenry was started by parents for parents and their children and we simply need to charge a small fee to keep the service running. We believe the unique features of our website, apps and card provides families with flexibility and convenience to manage money together and to help their children learn valuable money skillst hat will help them through life. For us, this makes the £2.99 monthly fee great value for money, and this is just the beginning.

We will continue to work to deliver more value to you through new features, apps, and added value offers. Where fees do fall outside your monthly membership charge it’s because we are charged by our banking partners for the service they provide to authorise and process our payments. However, where we can we have covered certain banking charges and we work to keep the monthly membership charge to a bare minimum.

Related FAQs

How much is the goHenry membership fee?

How much is it? There is a monthly membership fee of £2.99 per child. Unlike other Pre-Paid cards, there is no charge for provision of the goHenry card (unless you choose to purchase a custom card during sign up). All ATM withdrawals and purchase transactions in the UK are free. We include one load to Continue Reading...

Is there a fee for using Auto Top Up?

There is a charge for using Auto top-up. Like other methods of topping up your parent account, you get one top-up per calendar month included as part of the gohenry service. Any additional Auto top-up payment will incur a 50p banking charge. We need to charge this fee in order to cover costs incurred by Continue Reading...

Is there a fee for using my debit card to top-up the account?

Why do you charge a service fee for loading your parent account? Each time you top-up your goHenry parent account, a fee is incurred by our banking partners. In order to ensure we can continue to provide you with the goHenry service, we need to pass this charge onto our members. However, As a goHenry Continue Reading...