UPDATE: goStore will be closing next week.
Read below for more information.

All your answers, all in one place.

If you don't find what you're looking for just send us an email at memberservices@gohenry.co.uk or give us a call on 0330 100 7676.

Why we're closing goStore:

  • We have been testing the idea of offering families a place to get discounts in the app. Based on the response to goStore from our members, we've decided to focus on developing new product features that many members have said they'd like to see. We look forward to sharing new features with you in the future.

goStore FAQs

  • 1. Can I buy things in goStore between now and 5th September 2016?

    Yes you can but please note that we won't be getting more stock for iTunes codes and cinema vouchers between now and our closure date so once they're gone, they're gone.

  • 2. What happens to my codes after you close goStore?

    Nothing, you can still redeem them with the retailer well past the goStore closure date. Just note that some vouchers sold in the goStore have expiry dates on them so as ever please just check your purchase receipt for all the necessary information.

  • 3. After goStore closes what do I do if I have a problem with my codes?

    Just email or call our friendly Member Service team and we’ll help you out.

  • 4. Do I need to do anything to the mobile app or my children’s accounts or cards?

    Nope, nothing. On 5th September 2016 goStore will magically disappear from your mobile app and all your children’s accounts and cards will work as they always do.

Other places you can buy goStore products

  • Gaming

    There are many ways to purchase Xbox, PlayStation, Steam, or Nintendo credits. We recommend the following retailers:
    PayPal Digital Gifts

  • iTunes

    To purchase from iTunes visit their website

  • Cinema tickets

    You can purchase cinema tickets directly from all the chains online with your goHenry card (Odeon, Cineworld, Vue etc)
    To learn hwhere to get the best deals have a look at the advice from MoneySavingExpert

  • Mobile top-ups

    All the major carriers (e.g. EE, GiffGaff, Three, Vodafone etc) offer top-ups direct from their websites
    You can also top up at many corner shops and ATMs

Still have a question that hasn't been answered?

Get in touch by calling us on 0330 100 7676 or by sending an email to memberservices@gohenry.co.uk