Frequently Asked Questions > Security and Privacy > How do we protect your account

How do we protect your account

Frequently Asked Questions > Security and Privacy > How do we protect your account

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How do we protect your account?

When it comes to your account, your security is our top priority. Here is how we protect it:

Login details: we provide you online login details unique to you.

Memorable Questions: If you contact our customer services team, we may ask you to confirm who you are by asking you the memorable question responses you provided when creating your account.

Keep you notified: We send you push notifications every time your child makes a purchase

Encryption: We use encryption to help protect your account details and store that information on servers in secure locations. On the web, “https:” and a lock next to the web address is your signal that encryption is on.