Frequently Asked Questions > goHenry Card and PIN > How does my child retrieve their PIN number?

How does my child retrieve their PIN number?

Frequently Asked Questions > goHenry Card and PIN > How does my child retrieve their PIN number?

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How does my child retrieve their PIN number?

Your child can retrieve their card PIN themselves in one of two ways. They can login to their goHenry account via the website, click the menu icon at the top left ( ), and then click "your card PIN". When they click this link they will need to enter their goHenry password and the PIN will be revealed on screen for approximately 8 seconds. If they need longer, just re-enter their password and the PIN will re-appear. If your child uses the goHenry app, just follow the exact same steps, enter the password and the PIN will be revealed.

  • If you need reminding on how to find your child's password, click here to see how to do so!

Related FAQs

How long will it be before I receive my PIN in the post?

One of the great features of the goHenry card is that the PIN DOES NOT come in the post, you or your child will be able to view it on the website or via the goHenry mobile app as soon as you have activated the card. Once your card is activated, the PIN will be Continue Reading...

How can my child re-set their PIN number to a number that is more memorable?

It's important that kids can remember their PIN number easily when they’re out and about. To change their card PIN to something that’s easier for them to remember, your child will need to go to a cash machine and choose the ‘Reset PIN’ function. They will be prompted to enter their current PIN number and Continue Reading...