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How does my child retrieve their PIN number?
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How does my child retrieve their PIN number?
Your child can retrieve their card PIN themselves in one of two ways. They can login to their gohenry account via the website, click the menu icon at the top left, and then click "your card PIN". When they click this link they will need to enter their gohenry password and the PIN will be revealed on screen for approximately 8 seconds. If they need longer, just re-enter their password and the PIN will re-appear. If your child uses the gohenry app, click "Card" at the bottom of the screen, and then click "PIN" underneath the picture of the card. They will then need to enter their password, and the PIN will re-appear.
- If you need reminding on how to find your child's password, click here to see how to do so!
Related FAQs
How long will it be before I receive my PIN in the post?
One of the great features of the gohenry card is that the PIN DOES NOT come in the post, you or your child will be able to view it on the website or via the gohenry mobile app as soon as you have activated the card. Once your card is activated, the PIN will be Continue Reading...
How can my child re-set their PIN number to a number that is more memorable?
It's important that kids can remember their PIN number easily when they’re out and about. To change their card PIN to something that’s easier for them to remember, your child will need to go to a cash machine and choose the ‘Reset PIN’ function. They will be prompted to enter their current PIN number and Continue Reading...
I find this a fabulous tool for creating a fair system for children and parents alike for giving out pocket money and keeping an eye on it and helping them to understand money.
I have found this an excellent way to talk to my 10 year old daughter about money, and I feel she is much more knowledgeable than when we started.
gohenry has given us so many new opportunities of new discussions on money….my children are more sensible now, they are taking a greater responsibility and role in their accounts.
As adults, it is important to prioritise certain expenditure. I can see my children having much better financial literacy levels than myself partly as a result of involvement with gohenry.
Once again I think you guys at gohenry are offering a very innovative & friendly service for all the parents out there who like myself get bogged down with the everyday tasks of managing children and their retail aspirations.
gohenry is a great site. It is easy to navigate, simple to understand and very user friendly
gohenry is a Pre-paid Card and App with unique parental controls, for young people aged 6 to 18.
© gohenry Limited. All rights reserved.
The gohenry card is issued by IDT Financial Services Limited pursuant to a license from Visa Europe. IDT Financial Services Limited is a regulated bank, licensed by the Financial Services
Commission, Gibraltar. Registered office: 57-63 Line Wall Road, Gibraltar. Registered No. 95716.
All communications should be sent to gohenry Ltd, 9 Angel Courtyard, High Street, Lymington, Hampshire, SO41 9AP.
