Frequently Asked Questions > gohenry Card and PIN > How do I retrieve my child's PIN number?

How do I retrieve my child's PIN number?

Frequently Asked Questions > gohenry Card and PIN > How do I retrieve my child's PIN number?

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How do I retrieve my child's PIN number?

To retrieve your child's PIN number on the mobile app, click on "Card" at the bottom of the screen. Then click "PIN" underneath the picture of the card. Select the correct child, and type in your password (the one you, the parent, login to the app with). Click 'Retrieve PIN' and your child's PIN will be revealed for 5 seconds, so make sure you are ready to take note of it.

If you are using the website, Log in to your account, and on the left-hand side, you will see "Cards" - click this and then click on PIN and enter YOUR pin or password. Please remember, your child's PIN will only be revealed for 5 seconds, so make sure you are able to take note of it.

Related FAQs

How does my child retrieve their PIN number?

Your child can retrieve their card PIN themselves in one of two ways. They can login to their gohenry account via the website, click the menu icon at the top left, and then click "your card PIN". When they click this link they will need to enter their gohenry password and the PIN will be Continue Reading...

My child has forgotten their goHenry password

Once you have activated the goHenry card, your child will have their own username and password for accessing their goHenry account and mobile app. Should they forget their password you can reset it by logging in to your parent account. Just follow these steps: If you’re using the website, login, and click Your Profile down Continue Reading...