Frequently Asked Questions > goHenry Card and PIN > How do I activate my child's goHenry card?

How do I activate my child's goHenry card?

Frequently Asked Questions > goHenry Card and PIN > How do I activate my child's goHenry card?

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How do I activate my child's goHenry card?

Once your child's card arrives, you'll need to activate it before they can use it. You can do this by logging into your account through the website or the mobile app. Click the orange 'Activate' tab next to their name and follow the instructions. You'll be asked for the last four digits of the card so make sure you keep it handy! Once you've activated the card, your child's username, password and PIN will be revealed and your child can start logging into goHenry and using the card.

Did the PIN dissapear too quickly? You can double check what it is anytime by logging into your goHenry account and going to the account page and clicking 'retrieve PIN.'


Related FAQs

How does my child retrieve their PIN number?

Your child can retrieve their card PIN themselves in one of two ways. They can login to their goHenry account via the website, click 'Edit profile' and under 'Your security' click the link to 'Reveal PIN'. When they click this link they will need to enter their goHenry password and the PIN will be revealed Continue Reading...

How long will it be before I receive my PIN in the post?

One of the great features of the goHenry card is that the PIN DOES NOT come in the post, you or your child will be able to view it on the website or via the goHenry mobile app as soon as you have activated the card. Once your card is activated, the PIN will be Continue Reading...

How can my child re-set their PIN number to a number that is more memorable?

It's important that kids can remember their PIN number easily when they’re out and about. To change their card PIN to something that’s easier for them to remember, your child will need to go to a cash machine and choose the ‘Reset PIN’ function. They will be prompted to enter their current PIN number and Continue Reading...

How do I deactivate my child's goHenry card?

If your child’s goHenry card is mislaid or you wish to turn off their card temporarily, simply login to your goHenry account through the website, you will see each child account on your home page and the status button for each card. To block, click on the active button and click ‘block’ in the pop-up. Continue Reading...