Use the form below to search the FAQs
The minimum amount that you can load to your parent account is £2.00. Please remember that this isn't the case when you pay money to your child account. When paying pocket money or tasks, there is no minimum amount that you can transfer but there is a spending limit.
|goHenry account limits||Value||Comments|
|Maximum account balance||£6,000|
|Maximum one-off card load||£500||Minimum £2|
|Maximum load amount per annum||£10,000|
|Maximum load TOTAL||£10,000|
|Maximum loads per day to your Parent Account||3|
|Maximum loads per day||3|
|Spending with your goHenry Pre-paid Visa Card:|
|Maximum spend in one day||£4,000||No minimum spend|
|Maximum number of card spends per day||10|
|Maximum number of card spends within 4 days||20|
|Maximum daily amount||£120|
|Maximum individual ATM withdrawal||£120||Mininum is £5|
|Maximum withdrawals per day||3|
|Maximum withdrawals per 4 days||4|
The maximum amount we can receive per load to the parent account is £500. The maximum number of loads we can receive per day to a parent account is 3. The maximum amount loaded to the goHenry parent account per day is £600. Here's a full breakdown of account limits goHenry account limits Value Comments Continue Reading...
The easiest and fastest way to retrieve your funds is to make a ‘quick transfer’ to one of your child accounts and then, having ensured the limits are sufficient for the amount you wish to withdraw, withdraw the funds via the ATM. Please note that there is a daily ATM withdrawal limit of £120.00. Remember Continue Reading...
If you need to move money from your child’s goHenry account back to your parent account, please login to your parent account via either the goHenry mobile app or the website and click on the ‘quicktransfer’ button, choose the option to move funds from your child to you, enter the amount and click ‘save’. The Continue Reading...
In order to check your parent balance within goHenry simply log in through the website or mobile app and on the home screen, you'll see you parent balance at the top of the page. In order to make managing goHenry as convenient as we can, you'll also see the parent balance on the login screen Continue Reading...