Frequently Asked Questions > Parental Controls, Rules and Limits

Parental Controls, Rules and Limits

Frequently Asked Questions > Parental Controls, Rules and Limits

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What Parental Controls does goHenry have?

Using goHenry you have a lot of control over where your son or daughter can use their card, to help give them independence and give you peace of mind. You can choose how much money they can spend each week as well as how much they can spend in one go. The cash machine limit Continue Reading...

How do I control where my child can use their card?

You can control where your child can use their card from your goHenry parent account on either the goHenry app or the website, you can edit and save any new limits and spending channels. In the mobile app, login and go to the relevant child account, click on ‘Rules’ and you will find that you Continue Reading...

What happens if your systems go down?

To ensure goHenry cards are available at all times we have to have back-ups in place. In the unlikely event that our Card Processor's systems be unavailable, we have a fall back so that Visa can take over processing our card transactions. This ensures that goHenry cards can still be used & there is minimum Continue Reading...

Spending Limits

How do I control how much my child can spend on their card?

You have the option to set a number of spending limits for your child's goHenry card. To set and amend a spending limit login to your parent account through the website or mobile app, click the 'Rules' tab and then 'Edit rules' or the pencil icon if you're using the mobile app. You can amend Continue Reading...

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*NOTE: This submission is not monitored full time, so if you have a specific query related to an existing goHenry account, please email directly and the team will be very happy to help you.