Frequently Asked Questions > Logging into goHenry > I have changed my email address, how do I change this on goHenry?

I have changed my email address, how do I change this on goHenry?

Frequently Asked Questions > Logging into goHenry > I have changed my email address, how do I change this on goHenry?

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I have changed my email address, how do I change this on goHenry?

You can change which email you have registered with goHenry by logging in to your account. If you're using the mobile app, log in to your parent account, click the 3 lines menu at the top left, and select "Account and Settings". Click that, and you'll see under "Your Security" it will show your email address, with a pencil next to it. Just click the pencil, and you can edit your email address there instantly.

If you're logged in through the website, just login to your goHenry parent account, click Your Profile on the left hand side, and you'll see under "your security" it will show your email address with the pencil to edit the email address there.

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I’ve forgotten my username for my Parent Account

If you've forgotten the username for your parent account, that's no problem. Just go to the login page on our website, and then click 'I forgot my login details'. Go to 'Forgotten your username?' and follow a few simple steps to display your username. Once this has been displayed, simply use this and your password Continue Reading...

I’ve forgotten my goHenry password for my Parent Account

If you've forgotten the password for your parent account, that's no problem. Click the login button on our website and then click 'I forgot my login details'. Go to 'Forgotten your password?' and enter the email address associated with your account. A link to reset your password will then be sent to your email address. Continue Reading...

How do I change the day upon which our pocket money is paid?

If you are using the website, first log in to your goHenry parent account. Click on ‘Your profile’ option in the left hand menu and scroll down to 'Your settings'. Click the pencil icon and you can choose to change the day from the default day which is Saturday. Once you are happy, click on Continue Reading...

How do I unsubscribe to goHenry emails?

We send you occasional emails to notify you of various activities within your goHenry account. We consder these to be part of the service that we provide to you and so there is no option to unsubscribe to these service emails. However, we do send goHenry members hints and tips as well as offers and Continue Reading...