Frequently Asked Questions > Getting Started with goHenry > How long before the goHenry cards arrive?

How long before the goHenry cards arrive?

Frequently Asked Questions > Getting Started with goHenry > How long before the goHenry cards arrive?

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How long before the goHenry cards arrive?

Your children’s goHenry cards should arrive within 7 days of creating an account online. If you do not receive the cards within 9 working days then they may be lost in the post or delayed for some reason. If this is the case, please contact our Member Services team on 0330 100 7676 and they’ll be more than happy to help you.

Related FAQs

How do you set up goHenry?

Go to the goHenry website and click the button to "sign up". It takes just minutes to open your online account and there's no credit card required. In the next 5 to 7 days, you'll receive your goHenry card(s) in the post. Follow the instructions on the letter enclosed with your card(s) to activate. Once Continue Reading...

How does it work?

goHenry is a bank account re-imagined for young people. There is an online account for you, the parent and a linked account for each of your children, all managed through either the goHenry website or our mobile app. Your child’s account will help them understand earning, saving and spending, and in the process help them Continue Reading...

How does my child retrieve their PIN number?

Your child can retrieve their card PIN themselves in one of two ways. They can login to their goHenry account via the website, click 'Edit profile' and under 'Your security' click the link to 'Reveal PIN'. When they click this link they will need to enter their goHenry password and the PIN will be revealed Continue Reading...