Frequently Asked Questions > Getting Started with goHenry > Can I use a Visa Electron card to set up my account?

Can I use a Visa Electron card to set up my account?

Frequently Asked Questions > Getting Started with goHenry > Can I use a Visa Electron card to set up my account?

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Can I use a Visa Electron card to set up my account?

While we accept the majority of debit cards, we do not accept Visa Electron cards. One feature of the Electron card is that Visa do not allow retailers to process recurring payments for this card type. Without this option for loading the goHenry parent account via the mobile app or website, we are unable to maintain a satisfactory service.

Related FAQs

How do I top up using my debit card?

Loading money to your account using your debit card is the quickest and most efficient way of getting money to your account. To do this, start by logging into the website or your mobile app, then click 'Top-up' on the homepage of your account. Afterwards, confirm the amount and click 'Make Payment' to complete the Continue Reading...

How do I update my debit card details stored in the account?

If your debit card expires or you want to start using a new card, you'll need to update your card details within your goHenry Account when you make a top up. Click 'Top up' and you'll see the option to 'add a new card'. Click this option and fill in all the details of your Continue Reading...

Is there a fee for using my debit card to top-up the account?

Why do you charge a service fee for loading your parent account? Each time you top-up your goHenry parent account, a fee is incurred by our banking partners. In order to ensure we can continue to provide you with the goHenry service, we need to pass this charge onto our members. However, As a goHenry Continue Reading...