Frequently Asked Questions > Children Saving using goHenry > If my child has sufficient funds in their account to make a payment to their savings, why hasn't it been paid across?

If my child has sufficient funds in their account to make a payment to their savings, why hasn't it been paid across?

Frequently Asked Questions > Children Saving using goHenry > If my child has sufficient funds in their account to make a payment to their savings, why hasn't it been paid across?

Search the FAQs

Use the form below to search the FAQs


If my child has sufficient funds in their account to make a payment to their savings, why hasn't it been paid across?

Saving goals are directly linked to your child's weekly pocket money amount. This means that if there is no weekly allowance set up for your child the savings will not move across to their goal, even if your child has enough money in their account. In order for weekly savings transfers to be made, you will need to set up a small weekly allowance.

Related FAQs

How do I set up a Bank Transfer?

One way to load money into your goHenry account free of charge is to do so by Bank Transfer. In order to set this up, first login to your goHenry parent account and on the 'Account' page, you'll see a section called 'Ways to pay'. Next to 'Bank transfer' click the 'see how' button and Continue Reading...

I have transferred money by bank transfer, Standing Order or Faster Payment to my parent account, how long will it take to show in my account?

Our Standing Orders, Faster Payment and Bank Transfers can take up to 24 hours to process into your goHenry parent account. Please do take this into consideration when setting up a transfer. We recommend setting them up before 2pm the day before you’d like your money to land in your parent account. Please note we Continue Reading...

How do I transfer funds to my child's account?

There are various ways that funds can be moved from your goHenry parent account to your child account. The main movement of funds will be via your weekly payment of their allowance and/or your payment for tasks completed. This will happen on the day you have selected (if you have not chosen a day, it Continue Reading...