Frequently Asked Questions > goHenry abroad > Can you use goHenry in France, Italy, Germany or any other EU or World country?

Can you use goHenry in France, Italy, Germany or any other EU or World country?

Frequently Asked Questions > goHenry abroad > Can you use goHenry in France, Italy, Germany or any other EU or World country?

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Can you use goHenry in France, Italy, Germany or any other EU or World country?

It is only possible to set up a goHenry account if you live in the UK. However, goHenry cards can be used in other countries should you go on holiday, but please note there will be small charges for this service:

To withdraw money from an ATM there is a charge of £2 (though some cash machine may charge more), and there will be a fee of 2.75% on purchases made using the goHenry card. Any goHenry transaction in a foreign currency will be converted into pounds. We'll do this at the rate of exchange provided by Visa Europe on the date the money leaves your account.

Related FAQs

How do I control where my child can use their card?

You can control where your child can use their card from your goHenry parent account on either the goHenry app or the website, you can edit and save any new limits and spending channels. In the mobile app, login and go to the relevant child account, click on ‘Rules’ and you will find that you Continue Reading...

How does my child use the card at a cash machine?

If your child needs to use their goHenry card at a cash machine, this works much like any other payment card. When they insert their card, they'll need to enter their card PIN number. They can then withdraw cash. Please note that they are not able to view their balance at an ATM. This is Continue Reading...

Will my child be charged to use their goHenry card at a cash machine?

goHenry doesn't add any charges for using the card at a cash machine in the UK. However, please make your son or daughter aware that some cash machines are not free to use. Because goHenry is a pre-paid card, some cash machines may display a message saying that there may be charges to use the Continue Reading...