It’s that time of year again – yep, the banks are on holiday! Make sure you’re prepared and make any bank transfers to your goHenry account in plenty of time before Christmas (ideally by the end of the day on the 22nd).
Though the gohenry elves will still be working over Christmas, the banks don’t process bank transfers at weekends or bank holidays. That’s 4 days in a row this year that bank transfers won’t be processed!
If you have a standing order set up to load pocket money into your goHenry parent account over Christmas, this will either be paid before Christmas on Friday the 23rd or after Christmas on Wednesday the 28th. Best to check with your bank to see when they’ll complete the standing order.
Alternative to pay by debit card
If all of this planning is too much for you, you can still load your parent account by direct debit. You can do this by clicking ‘top-up’ on the homepage in your goHenry account. Set up an auto top-up to keep your goHenry account loaded over Christmas. Please remember, paying using your debit card incurs a 50p charge (this is a charge that we get from our payments processor and simply pass on).
For help with anything payment related (or goHenry related generally) our friendly team are available to help from 8am to 8pm. Email firstname.lastname@example.org or call us on 0330 100 7676.